EcoFlow South Africa Christmas Sale 2025 – Terms & Conditions

1. Campaign Duration

The EcoFlow Christmas Sale (“Campaign”) runs from 2 December 2025, 9:00 AM (SAST) to 31 December 2025, 11:59 PM (SAST).

EcoFlow reserves the right to modify, shorten, extend, or terminate the campaign for valid reasons (such as technical errors, stock issues, or force majeure) where legally permissible. Customers will be informed in advance whenever possible.

2. Eligibility

This promotion is open to customers aged 18 or above residing in South Africa as of 2 December 2025.

3. Availability

Offers are valid exclusively on za.ecoflow.com. Purchases made on other websites, third-party marketplaces, or retail channels are not eligible.

All offers, discounts, and free gifts are available while stocks last and will be fulfilled on a first-come, first-served basis.

4. Member Benefits

4.1 Free 45W Solar Panel

- Members receive one (1) free EcoFlow 45W Solar Panel with orders over R15,999.

- Limit: 1 free panel per customer, regardless of order quantity.

- The free panel will be automatically added to qualifying carts.

4.2 Member Price

- Selected solar panels and extra batteries are available at member-only discounted prices.

- Customers must be logged in to access these prices.

- Member Price Offer is valid from 4 December 2025, 9:00 AM to 11 December 2025, 11:59 PM (SAST).

4.3 Multiple EcoCredits

During the campaign, customers earn multiplied EcoCredits on qualifying purchases:

- Standard Members: 2× EcoCredits. (earn 2 EcoCredits for every R20 spent)

- PLUS Members: 3× EcoCredits. (earn 3 EcoCredits for every R20

spent)Please note:

- EcoCredits are automatically credited to the customer’s EcoFlow account within 7 days of the completed purchase.

- Accumulated EcoCredits may qualify customers for PLUS membership benefits.

- EcoCredits are subject to EcoFlow Membership Program Terms & Conditions.

- EcoCredits are non-transferable, cannot be exchanged for cash, and may be revoked in cases of refund or cancellation.

Please Note:

- Customers must log into their EcoFlow account using the same email used to place the order.

- If a customer hasn’t registered yet, they can sign up for a free account.

- If a return is initiated, the awarded EcoCredits will be withdrawn.For more information about EcoCredits, please refer to the EcoCredits Program.

5. Buy X Get Y Free

For qualifying purchases of DELTA Series and RIVER Series portable power stations during the Christmas Campaign, customers may select one (1) free gift from the applicable Gift Zone:

- DELTA Gift Options:Transfer Switch | PowerStream | Multifunctional Outdoor Light | DELTA 2 Bag

- RIVER Gift Options:Waterproof Picnic Blanket | Emergency Light | Baseball Cap | Foldable Travel Cup

Please Note:

- one (1) DELTA Gift or one (1) RIVER Gift per customer, regardless of order quantity.

- Gift options differ in type, function, and recommended usage, and are not intended to be of equal retail value.

- Customers may select one (1) available gift from the applicable Gift Zone via the popup after adding a qualifying product to the cart.

- Gifts are offered while stocks last and fulfilled on a first-come, first-served basis.

- Free gifts cannot be exchanged, refunded, substituted, or redeemed for cash, regardless of retail value differences.

- EcoFlow may substitute a gift with another of similar type or value if inventory becomes unavailable.

- New RIVER 3 Series arrivals and refurbished products are not eligible for the Buy X Get Y Free promotion.

6. Complimentary EcoFlow Bags

RIVER 3 Promotion

The first 30 customers who purchase a qualifying EcoFlow RIVER 3 Portable Power Station or its bundles during the Campaign will receive one (1) complimentary EcoFlow RIVER Series Bag (valued at R999).

WAVE 3

PromotionThe first 30 customers who purchase a qualifying EcoFlow WAVE 3 Air Conditioner or its bundles during the Campaign will receive one (1) complimentary EcoFlow WAVE Bag (valued at R1,599).

Please Note:

- Complimentary bags will be automatically added to qualifying orders at checkout.

- Offers are valid while stock lasts and will be fulfilled on a first-come, first-served basis.

- Each eligible order is limited to one (1) complimentary bag.

- Complimentary bags cannot be exchanged, refunded, or redeemed for cash.

- EcoFlow reserves the right to substitute a bag with a product of equal or greater value if necessary.

General Conditions

- All offers are available only while supplies last.

- If an order is canceled or returned, EcoFlow reserves the right to revoke any associated discount, EcoCredits, or free gift.

- Promotions are non-transferable, cannot be exchanged for cash, and may not be applied retroactively to past purchases.

- The promotional gift for each campaign is non-transferable and cannot be substituted for any other item, cash, or credit.

- Placing an order for multiple items does not entitle you to more than one promotional gift.

- Promotional gifts are only available on orders placed on the EcoFlow online store at www.za.ecoflow.com.

- If a customer wishes to return an order or item that qualified for a gift with purchase, the transaction can only be refunded if the gift with purchase is also returned.

- All promotional gift(s) with purchase are on a first-come, first-served basis, while stocks last.

- The promotional gift offer may not be used in conjunction with any other offer or promotion that we run on our website, unless otherwise stated.

- EcoFlow reserves the right to amend the Terms & Conditions of this promotion at any time without prior notice.

- EcoFlow reserves the right to decide on any dispute arising from or in connection with the promotion.

- We reserve the right to cancel or limit any purchase or offer redemption made: contrary to the terms of each offer, discount, promotion, or coupon; not in compliance with our Terms of Use; in violation of applicable law; or where we believe the transaction is fraudulent or made through improper channels.

- There may be certain orders that we are either unable to accept or must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason.

- EcoFlow is not responsible for inaccuracies, typographical errors, or omissions relating to pricing, product information, or availability.

- EcoFlow reserves the final right of interpretation for this campaign.

- EcoFlow will promote this campaign via email in compliance with the South African Electronic Communications and Transactions Act.